PartyShare Support

We're here to help you get the most out of your events.

Contact Us

If you need help or are experiencing issues, contact us at:

πŸ“§ support@party-share.uk

We aim to reply within 24 hours.

Quick Help

  • πŸ”‘ Password Reset:Requested a reset? Check your email for the link to/change-Password.
  • πŸŽ‰ Join an Event as a Guest:
    • Open PartyShare App
    • Tap Join as Guest
    • Enter the Event Name & PIN
  • πŸ“Έ Upload Photos/Videos:Ensure camera + photo permissions are enabled.

For Event Owners

As an event owner, you can:

  • Create and manage events
  • Share QR codes or PINs with guests
  • Set upload windows
  • Delete media
  • Download guestbooks or entire galleries

Partners

If you're part of the PartyShare Partner Program:

  • Login via the Partner Login in the app
  • Track referrals & commissions
  • Access your Partner QR + PIN
  • Start Stripe onboarding to receive payouts

πŸ“§ partners@party-share.uk

Troubleshooting

  • ❗ Can’t log in?Ensure you're using the correct login type (User or Partner).
  • ⏱️ Upload window closed?The event owner can extend upload time from their dashboard.
  • πŸ§‘β€πŸ€β€πŸ§‘ Guests can't join?Double-check the event name + PIN.
Need more help? Email support@party-share.uk